New Look for Real Time Reputation Scores for #PMOT

The only constant in the universe is change.  That couldn't be more true then on the The Plan Is website.  They created an interface that displays real time reputation scores for Project Managers on Twitter. The new interface displays not only the rank, name and score of the account trending the highest over at Twitter, but also which way they are trending.

Yes, #FollowFriday is an excellent way to discover people Tweeting about like topics.  But, this list is dedicated to Project Managers on Twitter.  Want a reputation score tracker for your own site?  They are offering that as well.  What I find so compelling is this list is impartial and dynamic.  If I'm not engaging with people, I fall off the list.  Considering this thing tracks by the hour and by the day, it provides a good feedback loop.

Just a note, the graphic above was captured an hour before this post was written.  The list below was just taken from the The Plan Is site.  By the time you read this, both will be out of date.

Rank	Name	Score	Last hour	Last day
1.	crgpm	6890	-210 in the last hour	780 in the last day
2.	derekhuether	5365	No change in the last hour	960 in the last day
3.	pmstudent	5000	-200 in the last hour	1600 in the last day
4.	purpleprojects	4835	175 in the last hour	-215 in the last day
5.	projectrecovery	3720	395 in the last hour	670 in the last day
6.	sara_broca	3385	-210 in the last hour	790 in the last day
7.	ppmcommunity	3220	420 in the last hour	3115 in the last day
8.	unlikebefore	3205	50 in the last hour	225 in the last day
9.	kareemshaker	3100	100 in the last hour	425 in the last day
10.	thegreenpm	2995	No change in the last hour	-2785 in the last day

Check out The Plan Is website and then follow them on Twitter @ThePlanIs

Let's see show them some Twitter love.

Washington DC #PMOT Tweetup

The other night, I enjoyed the company of three awesome people who use the Twitter hashtag #pmot (project managers on Twitter).

It was nice to hear why someone else would blog about project management, why they would engage others on Twitter, or who they thought was interesting in the project management community.

We talked; we laughed; we shared stories.  What I found most intriguing was we weren't all that different.

If you ever get a chance to attend a Tweetup, I say go for it!  It's not like one of those swarmy networking events where someone you've never met walks up to you and hands you a business card.  These are people you've interacted with before.  You all have a similar interest.  You're not there to sell anything.  You go, have a few drinks, and enjoy the company.  It was really nice to shake their hands, making that direct connection.  Though I enjoying singing praises of people on #FollowFriday or tweeting back and forth, it doesn't top meeting them in person.

I hope I didn't talk to much.  I get so excited, I sometimes can't help myself.  Next time, I won't drink the pot of coffee and will just listen.  Thank you Joseph, Jhaymee, and Michiko for a wonderful night.  And thank you again, Joseph, for picking up the tab!

Image courtesy of Michiko's iPhone :-)

The Critical Path Week in Review

This week I really wanted to turn up the volume of things I wrote about.  I have a lot to say (and write) about project management and if you missed reading my blog on a given day and don't have an RSS feed or follow me on Twitter, you'd have to go searching in the archives to find it.  I don't think that's good enough.  I should make it easy for you to read what I write.  Hopefully, this week in review will help you find something new while you enjoy your coffee or tea.

1/28/2010

Seeing Value From The Customer Perspective

I don’t care if you’re using Agile, Waterfall, or other methods to deliver value.  What is important is you understand your process and what mechanisms provide the greatest value to the customer.  Just because a process does not appear valuable to you, it does not mean the process does not provide value...

1/29/2010

Refine Your Process If You Must Deviate From It

If you’re looking for a free Microsoft Visio template of a Sprint process workflow, which you can edit at will, you can download it here.  As I mentioned in my post Seeing Value From The Customer Perspective, if you think you need to deviate from a documented or understood process, rewrite or refine your process to account for the deviations...

1/30/2010

The Impact Of Social Networking On Project Management

Good leaders do not operate in a vacuum. They exchange ideas and information with people. Offer free information and it will come back to you tenfold. Listen to knowledgeable people and then make a more educated leadership decision... In this post I compared the traditional communication paths and how that process is turned on its ear, thanks to social networking...

1/31/2010

This Is How You Know When To Kill A Project

A personal rant about paper telephone books and how I never realized, until now, who the real customer was. There is a very similar parallel between the newspaper industry and the printed phone book industry.  They both believe or promote the scarcity of information.  That scarcity justifies cost.  To the contrary, we now live with an abundance of information.  That information is freely distributed and reaches a broader audience...

2/1/2010

The December Numbers Are In For PMPs

Yes, the December numbers are in.  December 2009 numbers for Project Management Professional (PMP®) certifications were published and it looks like there will be over 400,000 holding the certification in 2010...

	December Totals
New PMPs (December 2009)	5,403
New PMPs (YTD)	75,107
Total Active PMPs	361,238

2/2/2010

And The Best Methodology Is

I recently commented on two blogs that address similar topics.  Jesse Fewell wants to empower teams to succeed, equip managers to lead, and enable executives to unlock the secrets of high performing organizations.  Jesse wrote a blog post offering the real reasons behind the methodology wars.  It’s an insightful post and I would recommend you go and read it...

The other blog post was from Mike Cottmeyer, someone I turn to on a regular basis to find inspiration and wisdom within the industry.  Mike wrote a blog post asking Why is Agile so hard to sell? Again, it is a very good read and you should set aside some time to read some of his writings...

The Pain Of IE6 And Application Development

There are legacy applications out there that were built on IE6 and it’s not an easy migration.  There are some Agencies which ONLY use IE6 and the users don’t have permissions to install a new browser.  So, what do you do?...

2/3/2010

Updated 10 Step Help To Submit PMP PDUs

All PMPs need 60 PDUs during a CCR cycle so don’t put it off until the last minute.  I document the process on how to claim your require 60 PDUs...

2/4/2010

Using Common Sense With Documentation

Though I really love good documentation, going heavy on it does not guarantee a successful project.  My recommendation is you spend a little time identifying documentation that truly meets your needs.  More importantly, identify documentation that truly meets your customer’s needs...

2/5/2010

Managing Risks and Opportunities

Washington DC is in the process of getting 20-30 inches of snow, over the next 24 hours.  Though I know you can’t foresee all possible issues which may occur over the course of a project, you should make an honest attempt to identify them in order to open a dialog with your stakeholders.  Has weather ever delayed your project or pushed it over budget?...

The Impact Of Social Networking On Project Management

A few years back, while studying for the PMP exam, I committed the formula for calculating communications paths to memory.

[N(N-1)]/2

So, what's the big deal? Why is it so important? If you're in the Project Management (or leadership) field, you know all too well how important communications is. I used to call myself a project manager. I now prefer to use the term project leader. What's the difference? According to Warren Bennis and Dan Goldsmith (1997) there are 12 distinctions between managers and leaders.

• Managers administer; leaders innovate.
• Managers ask how and when; leaders ask what and why.
• Managers focus on systems; leaders focus on people.
• Managers do things right; leaders do the right things.
• Managers maintain; leaders develop.
• Managers rely on control; leaders inspire trust.
• Managers have short-term perspective; leaders have long-term perspective.
• Managers accept the status-quo; leaders challenge the status-quo.[*]
• Managers have an eye on the bottom line; leaders have an eye on the horizon.
• Managers imitate; leaders originate.
• Managers emulate the classic good soldier; leaders are their own person.
• Managers copy; leaders show originality.

In order to both innovate and do the right things, I listen and listen a LOT. (Some people listen; some wait to talk) I've watched executives and managers, who knew absolutely nothing about a subject, make uneducated decisions because they were too stubborn or proud to consult a subject matter expert (SME). Good leaders do not operate in a vacuum. They exchange ideas and information with people. Offer free information and it will come back to you tenfold. Listen to knowledgeable people and then make a more educated leadership decision.

Where does social media fit into the grand scheme of things? Old-school managers and executives who believe in the bureaucratic organization and status quo, tend to lean toward command-and-control or top-down management. That group is operating under the assumption people higher in the organizational chart know more. New-school leaders believe in social media. Why? It strips away all of the nonsense and connects people to people. They have real conversations as human beings. They educate and they listen with a freedom to connect at an exponential rate. They are not confined to the notion of an hierarchical organization.

My example is my current engagement, which I have been at for 13 months: Within my direct cross-functional organization chart, I have 28 contacts to interface with. There are no plans to increase the size of this group. [28(28-1)]/2 is 378 communication paths. Not too bad.

Turn now to option number two, social media like Twitter and Facebook. For arguments sake, I'll say I have 200 followers on Twitter with a growth rate of 10% a month. (I'm actually have 450+ and counting)  Each Twitter Follower is a communications path.

[200(200-1)]/2 = 19,900 communication paths

After one month it would be projected to increase to 21,945 communication paths

Every Friday, people I follow on Twitter recommend others in the industry who I should consider following (#followfriday). Every week, I learn more about my craft and more importantly I get to form relationships with people all over the world. By bypassing the organizational structure to get my information, inbound communications is at a much higher velocity and is now flowing up through the organization.

Social Media helps you be a project leader.

---

12 distinctions between managers and leaders by Bennis, Warren and Dan Goldsmith. Learning to Lead. Massachusetts: Persus Book, 1997.

Thank you Laurel Papworth for the use of the Social Media Campaign image

* I recommend reading Fighting Status Quo by Pawel Brodzinski

Provide Value To Your Customer And Thank Them

Back in November (2009) I was watching Episode #24 of This Week in Startups featuring Jason Calacanis.  His guest that week was Gary Vaynerchuk, of Wine Library TV fame and countless appearances on TV.  Sometimes I arrive a little late to the game.  I Don't watch a lot of television so I hadn't seen Gary before.  While on the show, he promoted his new book Crush It! and I was absolutely intrigued by his level of passion and drive.  My motto is anything is possible through passion, commitment, and skill.  It doesn't matter if you're a project manager, developer, or entrepreneur.  You can and SHOULD have all three, regardless of your trade.

I've been itching to get this book.  Because I have a lengthy commute, I waited until it was available in audio version.  I downloaded it last night and started listening to it this morning.  After my commute today, I arrived to the office not wanting to turn it off.  The book is inspiring, motivating, and I identify with several things Gary has experienced and promotes.  I am a firm believer if something is bad, you can say something about it.  But, if something is good, you need to stand on the tallest hill and yell at the top of your lungs.

The hill, in this case, is Twitter.  I wrote just a single tweet:

Started listening to Crushit! by @garyvee on my drive in today. Get the audio version (extras), even if you have the actual book.

Within a few minutes, Gary tweeted back

thank u !

Now that, people, is commitment to customer service!  With almost 850,000 people following him on Twitter, he took the time to thank me.  Though it was something so simple, it's a level of customer service everyone should and WILL come to expect in the coming years.

When I deal with my customer(s), I get excited, optimistic, and passionate.  I work HARD.  Why?  I love it!  Sure, I get paid for providing value but I make sure I thank them from time to time.  There must be a commitment to customer service.  The interesting thing is, it can be contagious.

So, work hard and be passionate about what you do.  Be committed to deliver value to your customers.  And don't forget to be skilled at how your implement your solutions.

Disclaimer:  I will not financially benefit from the positive review of Gary's book (but I hope he does).

FollowFriday and Noteworthy Blogs

I'm going to steal an idea that I've seen used on The Project Centric - How to Manage a Camel blog. They have "Monday Morning Links" where they list blogs to read or people to follow on Twitter.  I found Lindsay Scott and the blog via Twitter on a Follow Friday.  I've been reading the blog ever since, enjoying the excellent Project Management related posts.  I've found other great blogs just by reading their Monday Morning Link posts.

I also look forward to #FollowFriday (FF) on Twitter.  It's a great way to find and begin a conversation with other Project Managers, Agile Enthusiasts, Kanban Practitioners, or anyone else having similar ideas or interests.  I feel bad when I sometimes forget to FF others who really should be reminded they write great stuff.

So, here are a few links to posts from blogs I read on a regular basis and a few people I follow on Twitter.  Twitter is so fast paced, a recommendation can come and go and perhaps be lost in the rapid stream of tweets.  By posting a few blog links here, I think there is a higher probability my praise of them will be heard by others.  In Latin I would say nanos gigantum humeris insidentes.  In layman terms, I would say I stand on the shoulders of giants.

Who's blog I read:

• Alec Satin This week Alec wrote 7 lessons from a heart attack. It was an excellent post that helped me put things into perspective.  I'm glad Alec will be ok and will continue to post about people, projects, and process.
• Deep Fried Brain This week Harwinder a.k.a Brian Washer wrote about the good, the bad, and the ugly of PMI component chapters.  This was great insight  PMPs (new and seasoned) will find valuable.  This blog provides a lot of excellent information about preparing for the PMP exam or maintaining your PMP credentials.
• Mike Cottmeyer This week Mike wrote on his Leading Agile blog asking Why is Agile so hard to sell? He went on to ask why wouldn't a management team embrace a set of methodologies so focused on giving them what they need the most?   He's an Agile thinker, writer, consultant, and coffee drinker.

Who I Follow:

@pmstudent - Josh Nankivel helps new and aspiring project managers reach their career goals including gaining experience, education, PMP certification, and more.  He's listed as the "unofficial" most influential Project Manager on Twitter.  His blog is a must read if you're active in the PM community.  He's a member of PMI's New Media Council.  Lastly, he recently released his own product, WBS Coach.  Yes, if you purchase WBS Coach some of the proceeds would go back to me by way of an affiliate fee.  I'm not afraid to say that because I'm honored to be affiliated with what Josh does.  I can't say enough good things about what he does.

That's all I can offer for now.  There are numerous people I would recommend but there is just so much people want to read in a blog post before their eyes start rolling to the back of their heads.

Real Time Reputation Scores On Twitter

When Twitter launched their list feature recently, I immediately wondered if #FollowFriday was going to go the way of the dinosaur. For those out there not using Twitter, you have the power to "follow" people of interest and see what they are saying.  By following people of similar personal or professional interests, you get an idea of what is happening in real time.

As you begin to follow people, you are exposed to more and more who can really offer interesting things to say.

Because I wanted to read about what's new in Tech, I followed Leo Laporte, founder of the TWiT® Netcast Network. Because I wanted to read about entrepreneurs and start-ups, I followed Jason Calacanis, founder of Mahalo.com.  Because I wanted to read about Project Management, I followed Dave Garrett, CEO of Gantthead.com.  Granted, I didn't just go out and follow them at random.  I followed others and patiently waited for Friday to arrive to see who they would recommend to Follow.  Though I enjoy this organic process of discovery, it is not particularly efficient.  Though the introduction of lists has allowed me to see similar people in large numbers, there is no guarantee it is nothing more then a popularity contest.

Who shall I follow and who shall I recommend to follow?  Alas, I am but one person.  Who am I to suggest who you should follow and who you should not? I will yield my recommendation to one I consider superior in the decision making process.  I yield to what James Surowiecki termed the Wisdom of the Crowd and a nice webapp created by The Plan Is.

It appears The Plan Is tracks all tweets tagged with #pmot and uses them to update a list of the most influential project managers on Twitter. Updates are calculated continuously and new results are displayed every 5 minutes. They won't tell you how the scores are calculated, as that would make it too easy to game the system.  It appears ranking is based on the number of followers, volume of tweets being retweeted, and the number of lists appeared on.  I may be wrong.  But, the list appears pretty accurate.  Go on Twitter and look at the hashtag #pmot.  If you say (tweet) something interesting, it gets retweeted.  If people like to read what you're tweeting, you'll get followed.  What I like about this dynamic reputation score is there are NOT people out there tweeting "vote for me, vote for me".  It just seems to work.

So, you're a new Project Manager, Scrum Master, Agile aficionado, or Kanban practitioner on Twitter.  Who do you follow?  Who has the best reputation, from the crowd point of view?  Follow the links below and find out.

Project Managers on Twitter

1. DaveG253: 2175 points
2. francisojsaez: 1800 points
3. projectmgmt: 1685 points
4. ProjectShrink: 1400 points
5. Qtask: 1400 points
6. JohnEstrella: 1135 points
7. pmstudent: 1100 points
8. franciscojsaez: 980 points
9. thesambarnes: 915 points
10. PM_StrayDogg: 835 points

If you would like to see a list from an Agile perspective, there's a list for that as well.

Note:  The 10 Project Managers in the list above were dynamically generating at the time of this post.

Tool Of The Week: Tweet Effect

Because I feel it is important to help others, I figured I'd start doing something new.  It's not a new idea in the grand scheme of the Internet, but it is something new for me.  I'm going to attempt to promote tools, people, or businesses on a weekly basis.  I'm not being compensated accept for maybe some good karma.  I am exposed to some brilliant people and products on a daily basis.  I have to believe someone will benefit from this series.

This week will be about a product I went searching for.  I noticed I had a drop in Twitter followers and  I needed to know why.  Was it something I said?  Well, the short answer is YES.

I found a product that simply states "Find out which of your Twitter updates made people follow or leave you. " It didn't require that I provide my Twitter credentials, only my Twitter ID.  It then gave a well formatted timeline of my tweets, the number of my followers, and the changes that correspond with my tweets.

I think this tool is excellent.  It provides the feedback necessary for me to change my Twitter behavior.  I discovered two possible behaviors people following me (or used to follow me) don't like.

[1] My former followers didn't like it when I retweeted my own post.  I'll admit, I was trying Tweetmeme as a new feature and that one backfired on me.  The result was 3 unfollows. In the future, if you want to retweet my posts, I welcome it.  But, I won't be doing it myself.

[2] My former followers either didn't like the appearance that I alienated someone or the fact that I had four hash tags in my tweet.   The back-story is The Triple Constraint blog had a post titled Top Project Management Twitterers.  I was included on the list and was very flattered to have been mentioned.  It was retweeted and I posted a thank you.  Unfortunately, there are a LOT of people that could have been on that list that were not.  When one of the people I follow expressed that the roll call of PM Twitterers felt like being back at school waiting to be picked in P.E., I felt like a complete heel.  I posted a semi apology and asked if anyone knew of a directory of PMs.  The result was 4 unfollows.

So, I'm here to recommend Tweet Effect [www.tweeteffect.com]to all those Twitterers who are curious about what they tweet about and how it might impact those who follow them.  The feature is free of charge.

Let me know if you found this post helpful.

Regards,

Derek